Terms of Service
Terms and Conditions
Effective Date: [01/01/2026]
Company Name: Airvoke
These Terms and Conditions (“Terms”) govern the use of services provided by AVX Automate. By purchasing or using our services, you agree to these Terms.
1. Services
Airvoke provides technology and automation services including but not limited to:
AI-powered CRM automations
Voice AI solutions and integrations
Website design and development
Workflow and business automation systems
AI tools and integrations for business operations
Service scope, deliverables, and timelines will be defined in individual client agreements, proposals, or invoices.
2. Client Responsibilities
Clients agree to: Provide accurate information and required assets (logos, text, credentials, etc.)
Respond to requests for approvals or feedback in a timely manner
Ensure that their use of our services complies with all applicable laws and regulations
Maintain security of login credentials and third-party integrations
Delays in providing required materials may result in project timeline extensions.
3. Payments
All services are billed according to the pricing stated in the proposal or invoice.
Payment terms will typically require full upfront payment or milestone-based payments depending on the project.
Recurring services such as CRM automation hosting, AI systems, or maintenance may be billed monthly.
Failure to make payments may result in service suspension or termination.
All payments are non-refundable unless otherwise stated in writing.
4. Revisions and Project Scope
Project proposals include a defined scope of work.
Reasonable revisions may be included depending on the service package.
Requests outside the original scope may require additional fees.
Airvoke reserves the right to revise timelines if project scope changes.
5. Third-Party Services
Some solutions may rely on third-party platforms including but not limited to:
CRM platforms
AI providers
Hosting providers
Communication APIs
Airvoke is not responsible for outages, pricing changes, or limitations imposed by these third-party services.
Clients may be responsible for maintaining subscriptions to required platforms.
6. Intellectual Property
Upon full payment:
Clients receive ownership or usage rights to the final deliverables as outlined in the agreement.
Airvoke retains the right to use non-confidential work for portfolio and marketing purposes.
Pre-existing tools, templates, and frameworks developed by Airvoke remain the intellectual property of the company.
7. AI and Automation Disclaimer
AI-based systems, automation workflows, and Voice AI agents may produce outputs based on algorithms and training data.
Airvoke does not guarantee:
100% accuracy of AI responses
uninterrupted automation
specific business results such as sales increases
Clients are responsible for reviewing and monitoring AI outputs where necessary.
8. Limitation of Liability
To the fullest extent permitted by law, Airvoke shall not be liable for:
indirect or consequential damages
business interruption
lost profits or data
damages arising from misuse of automation systems
Total liability shall not exceed the amount paid for the services in question.
9. Termination
Either party may terminate services with written notice.
Upon termination:
All outstanding invoices must be paid
Access to automation systems or hosted services may be revoked
Ongoing subscriptions may be cancelled
10. Confidentiality
Both parties agree to keep confidential information, business data, and proprietary materials private unless disclosure is required by law.
11. Governing Law
These Terms shall be governed and interpreted according to the laws of India, unless otherwise agreed in writing.
12. Changes to Terms
Airvoke reserves the right to update these Terms at any time. Updated versions will be posted on our website.
Continued use of services constitutes acceptance of the updated Terms.
13. Contact Information
For questions regarding these Terms:
Airvoke
Email: [email protected]
Website: www.airvoke.in